AIA Insurance Strengthens Health Protection Standards for International Students through Socialization Program at UIN Siber Syekh Nurjati Cirebon
Cirebon, November 27, 2025 — The International Office of UIN Siber Syekh Nurjati Cirebon (UIN SSC) successfully hosted a socialization session by AIA Insurance, specifically designed for 19 international students of UIN SSC. The session was held at the International Office, on the 5th floor of the Cyber Building. This important socialization was attended by the International Office team consisting of Lala Bumela Sudimantara, Ph.D. (Director of the International Office), Ivo Dinasta Yanuar, M.Appling. (Secretary of International Office), Ghina Amaliyah Sholihah, S.Sos. (Staff of International Office), along with the Global Engagement Team as the event committee. Academic leadership presence strengthened the forum through the attendance of Dr. Arief Rachman, S.Sos., M.Si., Vice Dean I of the Faculty of Dakwah and Islamic Communication (FDKI), and Dr. Naeila Rifatul Muna, M.Pd.I., Vice Dean II of the Faculty of Ushuluddin and Adab (FUA). Representatives from Ma’had al-Jami’ah, where international students reside, also supported the coordination process, especially regarding living assistance and student welfare monitoring. Medical involvement was represented by Medimas Hospital staff, who provided clinical clarity and linked insurance explanation with real healthcare procedures and referral mechanisms. The presence of these multi-sector stakeholders signaled a comprehensive commitment to ensure international students receive clear guidance on health protection, insurance utilization, and emergency access while studying at UIN SSC.
The socialization session opened with welcoming remarks from AIA representative, Ariargo W. Putra (Agency Business Development Partner), who expressed gratitude to the university and emphasized the shared mission between both institutions. He introduced the background of AIA as a global insurance provider and highlighted its principle of protecting people to live healthier and longer lives. He publicly acknowledged the International Office Director, Lala Bumela Sudimantara, Ph.D., for facilitating the bridge between international students and insurance education. Through his message, Ariargo reinforced that “We share the same value with UIN SSC to have greater value in education and better quality about service.” His introduction set a warm and cooperative tone for the remaining agenda. It allowed students to understand not just what the insurance offers, but why it exists as a support system for them. This emotional assurance helped international students feel seen, welcomed, and protected within their academic space.
The main presentation continued with Adrianto (Corporate Sales Associate), who provided a structured yet relatable explanation of AIA’s comprehensive health protection. He introduced the physical insurance card that grants cashless access to partnered hospitals, functioning similarly to a credit-swipe system during emergencies. Using practical examples, he explained card validity, benefit limits, renewal opportunities, and key exclusions — ensuring students understand both privileges and boundaries. Adrianto reminded students to be mindful in using their benefits by stating directly, “Use it wisely, because it has an inner limit benefit.” The clarity of his guidance reduced uncertainty among students who may face unexpected medical conditions in a foreign country. He also highlighted critical procedures such as ICU coverage, surgery access, doctor referrals, and reimbursement through stored medical receipts. responsibly and independently.
Active discussion became one of the most dynamic components of the program, with international students raising concerns ranging from medical check-ups to overseas hospitalization. Adrianto clarified that check-ups are not covered unless they lead to further medically indicated treatment, reinforcing that willingness-based procedures fall outside coverage scope. Other concerns such as COVID-19, self-defense injuries, and legal documentation were also addressed with transparency and step-by-step examples. Students learned that inpatient overseas care is possible under certain provisions — a benefit highly valued in transnational academic mobility. The session encouraged curiosity rather than silence, ensuring that insurance knowledge became practical instead of theoretical. This interaction also strengthened trust between students and the institution, proving that communication is as important as policy itself. Information became empowerment, not intimidation.
Following the discussion, another AIA representative, Nur Prabawa Laurens, facilitated a mini quiz that rewarded students for their attentiveness and understanding. Winners — Alenor Langiles Sharif (The Philippines), Tony Samula Guiaman (The Philippines), and Babou Seck (Senegal) — reflected the diversity of participants and the effectiveness of knowledge transfer. A short workshop then guided students to install the AIA mobile application, preparing them for digital card access projected for release in 2026. The app introduction emphasized future practicality: students may not always rely on staff availability in emergencies. This new skill — managing insurance independently — aligned with the university’s vision of producing globally competent and self-aware learners. To ensure readiness, Adrianto left one final reminder: “Pay attention to the timeline,” highlighting claim periods, card usage, and renewal windows. The workshop successfully transformed information into action.
The event concluded with the International Office presenting a certificate of appreciation to AIA Insurance as a gesture of institutional partnership. Beyond formalities, this collaboration represents a major step in safeguarding the academic journey of international students at UIN SSC. Health security ensures focus, stability, and peace of mind — especially for those far from home. Through this socialization, students now hold clearer guidance on what to do, where to go, and who to contact when medical support is needed. The program also opened space for future insurance expansion, digital transformation, and strengthened campus-health integration. With cooperation between AIA, Medimas Hospital, and the university, international students are no longer navigating health systems alone. This initiative reinforces one message: safety and learning must advance together.
Author: Salsabilla